TicketClosedEvent

{
    "event": "string",
    "organization_id": 0,
    "ticket_snapshot": {
        "uuid": "string",
        "closed_by": "string",
        "close_reason": "string",
        "closed_at": "2019-08-24T14:15:22.123Z",
        "duration_seconds": 0,
        "wait_time_seconds": 0,
        "handling_time_seconds": 0,
        "messages_inbound": 0,
        "messages_outbound": 0,
        "converted_by_ai": true,
        "fup_label": "string",
        "source": "string",
        "assigned_to": 0
    },
    "contact": {
        "uuid": "string",
        "name": "string",
        "phone": "string"
    }
}